Privacy Policy

Effective Date: October 30, 2023

Dr. Megan Ross, LLC (“we,” “our,” or “us”), operating under The Detox Doc ND, is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, services, or communicate with us.

1. Information We Collect

We collect personal information directly from you when you:

  • Book a consultation or purchase services

  • Submit a form, questionnaire, or intake

  • Subscribe to our newsletter or email list

  • Communicate with us via email, messaging, or social platforms

  • Access or use our website

Types of information collected may include:

  • Full name, address, email, phone number

  • Health history and intake information

  • Payment and billing information (via secure third-party processor)

  • Lab test orders and results (with your consent)

  • Website analytics and cookies (see below)

2. How We Use Your Information

Your information is used to:

  • Provide personalized health consultations and recommendations

  • Communicate appointment reminders and updates

  • Recommend and facilitate lab testing

  • Process payments securely

  • Improve website performance and user experience

  • Comply with legal or regulatory requirements

We do not sell, rent, or share your personal data with third-party marketers. Your information is only shared with third parties (e.g., labs, pharmacies, HIPAA-compliant partners) when necessary to deliver the services you've requested.

3. Data Protection and Storage

We use industry-standard encryption, secure platforms, and administrative safeguards to protect your personal data. All health-related records are handled in compliance with privacy best practices and applicable data protection laws.

However, no system is 100% secure, and we cannot guarantee absolute security of your information. You agree to share information at your own discretion and risk.

4. Cookies & Analytics

We may use cookies and similar tracking tools (e.g., Google Analytics) to enhance your website experience. Cookies collect non-personally identifiable data such as browser type, time spent on pages, and referring URLs.

You may disable cookies in your browser settings, but this could impact some website functionality.

5. Email Communications

If you opt into our email list, you may receive occasional updates, wellness content, promotions, or educational resources. You may unsubscribe at any time using the link in the footer of any email.

6. Your Rights

You have the right to:

  • Access and update your personal information

  • Request deletion of your records (unless retention is legally required)

  • Withdraw consent for future communication

  • File a complaint if you believe your privacy rights have been violated

To exercise these rights, please contact us at: [Insert Contact Email]

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy periodically. All changes will be posted to this page with an updated effective date. Continued use of our services implies acceptance of any revisions.

Contact Us

For questions or concerns about this Privacy Policy, contact:
Dr. Megan Ross, LLC
Email: Dr.ross@thedetoxdocnd.com
Website: www.thedetoxdocnd.com