Terms & Conditions

Effective Date: October 31, 2023

Welcome to The Detox Doc ND, a consulting practice operated by Dr. Megan Ross, LLC. By accessing this website and/or engaging in services offered through The Detox Doc ND, you agree to be bound by the following terms and conditions. Please read them carefully.

1. Nature of Services

The services provided by Dr. Megan Ross are functional medicine consulting services, which include health and wellness consultations, detoxification strategies, lifestyle and nutrition recommendations, and analysis of specialty lab testing. These services are not intended to replace care provided by a primary care physician or to be used in place of conventional medical diagnosis or treatment.

If you are receiving hormone therapy or any adjunctive therapies, you agree to continue care with your established medical providers, including your gynecologist and/or primary care physician.

2. No Medical Guarantee

While every effort is made to support your wellness, no guarantee is made regarding the resolution of symptoms or specific health outcomes. Healing depends on multiple factors, including the duration and severity of your condition, lifestyle factors, and adherence to protocols.

All recommendations—including supplementation, nutrition, and therapeutic protocols—are individualized and based on your history, labs, and goals.

3. Client Responsibility & Compliance

Clients are expected to:

  • Participate actively in their care.

  • Be honest and forthcoming about medical history, symptoms, and current medications.

  • Ask for clarification when needed.

  • Follow agreed-upon recommendations with commitment and integrity.

You acknowledge that individual effort is essential to the success of any wellness plan.

4. Payments & Refund Policy

Payment is due at the time of service. Payment plans may be available for certain services.

All payments are final and non-refundable. Because services provide immediate access to valuable health content, lab interpretation, and individualized protocols, refunds are not available under any circumstances.

If you continue care after your initial program, options for ongoing support and follow-up consultations are available.

5. Lab Testing & Orders

Lab testing is not included in consultation fees. After your initial appointment, Dr. Megan Ross may recommend specific specialty or blood testing. These tests are ordered through external lab partners. You, the client, are responsible for placing your order, submitting your shipping information, and making payment directly to the lab.

6. Emergency Care

The Detox Doc ND is not an emergency medical practice. Dr. Megan Ross does not maintain hospital privileges and cannot provide urgent care. In the event of a medical emergency, please call 911 or visit your nearest emergency facility.

7. Confidentiality

All client information shared during consultations is strictly confidential and will not be disclosed without your written consent, except where required by law.

8. Subscription Terms

If enrolled in an ongoing subscription, services will be billed automatically on a recurring basis unless canceled before the next billing cycle. Unused services do not roll over and will expire at the end of each billing period.

9. Termination

Either party may terminate this agreement at any time by providing written notice via email.

10. Governing Law

This Agreement is governed by the laws of the United States. Any disputes arising from this Agreement shall be resolved under applicable federal and state law.

Contact

For questions regarding these terms, please contact:
Dr. Megan Ross
The Detox Doc ND
Email: Dr.ross@thedetoxdocnd.com